The Employee Relations & Protection Associate provides administrative and operational support to the HR and Protection & Prevention functions. The role is responsible for maintaining confidential records, coordinating HR and safeguarding activities, supporting employee relations processes, and assisting with awareness and compliance initiatives to promote a safe, respectful, and inclusive workplace.

Key Responsibilities

Provide administrative and coordination support for the Protection & Prevention of employees and HR functions.
Maintain employee records, confidential case files, HR documentation, and related databases, ensuring accuracy and confidentiality.
Support day-to-day HR operations, including employee documentation, record management, and HR compliance activities.
Assist in the registration, documentation, and tracking of workplace concerns, grievances, disciplinary matters, and safeguarding cases in accordance with organizational procedures.
Coordinate meetings, interviews, training sessions, and employee engagement or awareness activities, including scheduling and documentation.
Prepare meeting minutes, reports, official correspondence, and other HR and safeguarding-related documentation.
Maintain grievance registers, employee relations trackers, training records, and compliance reports.
Support the implementation of HR policies, the Code of Conduct, PSEA, Safeguarding, Respect at Workplace, and other employee well-being initiatives.
Assist in employee onboarding, orientation, mandatory compliance training, and awareness programs.
Liaise with employees, managers, and internal departments to facilitate effective communication and timely follow-up on HR and safeguarding matters.
Ensure confidentiality, professionalism, and proper management of employee information and sensitive records.
Perform any other HR, Protection & Prevention, or administrative duties assigned by the supervisor.

Required Qualification

Bachelor's degree in Human Resources, Business Administration, Public Administration, Law, Social Sciences, Psychology, or a related field.

Required Experience

Minimum 2 years of relevant experience in Human Resources, Employee Relations, Administration, Grievance Handling, Compliance, or a related field.
Experience handling confidential information and supporting workplace disciplinary processes will be an advantage.